"I enthusiastically recommend the outsourcing services of EfficientC Outsourcing, LLC. During the past five years, our team has worked directly with the CEO of EfficientC Outsourcing, LLC., on numerous projects and am confident in her ability to execute plans and provide first rate customer service.
The company offers top-notch quality, services, and rates. Across the board, we are always pleased with their work. Every project has illustrated their attention to detail and concern for quality. Rebecca and her team manage our customer service and membership call center, live chat support, and emails. They complete monthly and weekly mailings to targeted membership groups and customers. They are also integral to our membership retention program and preform our monthly outbound calling campaigns to renewing and lapsed member. They go above and beyond to ensure they reach every member possible even if it means making extra calls to find the right person. They always provide excellent customer service and the surveys we send to our customers show it, our customer service satisfaction rating is always in the mid 90’s.
We value EfficientC Outsourcing's creativity and knowledge and appreciate working with an organization that focuses on nonprofit organizations like ours. We see them as vital partners in our mission and I look forward to our continued partnership."
Katie Barnett
Membership Director
Clinical and Laboratory Standards Institute (CLSI)
"On behalf of Dead Hustler Collective, we would like to formally recognize and thank our extended team at EfficientC Outsourcing for their exceptional work, dedication, and ongoing support.
From the successful launch of our website to its continued management, this team has played a critical role in helping bring our vision to life. Their expertise in customer service management, sales operations, and order fulfillment has ensured that our customers receive not only our products, but a seamless, professional, and positive experience from start to finish.
Beyond operations, their collaborative spirit has been invaluable. They have consistently shown up as creative partners—contributing ideas, problem-solving alongside us, and helping execute creative collaborations that align with our brand values and long-term goals. Their involvement in fundraising initiatives further demonstrates their commitment, not just to tasks, but to the mission and growth of Dead Hustler Collective as a whole.
What truly sets this team apart is their reliability, adaptability, and genuine care. They operate not as an outside service, but as a true extension of our internal team—proactive, communicative, and always invested in our success. Their ability to manage multiple moving parts while maintaining quality and integrity is something we deeply respect.
We confidently recommend this team to any organization seeking dependable partners in digital management, customer experience, operations, and creative collaboration. They have been instrumental to our growth, and we are grateful to work alongside what we consider the best extended team we could ask for."
Dead Hustler Collective
Leadership Team